» Home » Info » Vex.FAQ » Domain resides on current registrar

Domain resides on current registrar

If you are trying to transfer your domain to make Vex.Net its registrar, and you receive an error saying that your domain is "not currently transferable" because it "resides on current registrar", it is likely because you regsitered your domain through another "OpenSRS" registrar.

In this case the procedure to transfer the domain between registrars, within the OpenSRS system, is that you are required (by OpenSRS) to send a fax signed by the Domain owner on company letterhead (if possible) with the following information:

  • Domain names, owner and Email address.
  • Current registrar
  • New registrar's username (caingang is our username)

The process could take several days. The fax must be sent to 416-531-2516, Attn: OpenSRS Support.

If you need some help with this process, please email support@Vex.Net.

Document Actions