Vybe Networks Inc.

Integrated Online Solutions

VoIP | Design | Apps | Marketing | Hosting | Connectivity

Vybe Networks Inc.

VoIP | Design | Apps | Marketing | Hosting | Connectivity

Vybe Tech Sheets

Setting up vacation messages

Vybe Networks provides a vacation program. This is enabled through the Control Panel. There are two parts to vacation processing. First, you need to create a vacation message to send back to your correspondents. Do this by going to the Control Panel and selecting User Features. This is in the list at the top left of the white box. Once there click on the "select feature" drop down box and select "Vacation message". You can create the vacation message feature or edit it if you have already created it. Don't forget to save your changes by clicking on "Update Features".

You can create the actual email headers here as well but it requires a specific format. This is for more advanced user who understand email message formats. You must make the first line of your message a "From" header, e.g. "From: My Real Name ". You can then add your own headers below that followed by a blank line and then the actual message. Don't forget the subject as it will be ignored if you use this method. It is your responsibility to make sure that the headers are correct and that the domain is a legitimate one that is served by Vybe Networks otherwise your emails may not work or be accepted at the destination.

The next step is to activate the vacation program. You do this by adding an end date to the feature. If the end date is set to the current date or later then your correspondents will receive your message once in response to their email to you.

To turn off the vacation message simply remove the end date. If you entered the last day of your vacation (not the day you return) then it will automatically stop. There is no need to remove the vacation message from User Features. You can leave that there for the next time that you need it.

The vacation program keeps a database of addresses that it has sent your message to. This is to prevent mail loops between two different users with a vacation reply set up. If you change your vacation message this database will be cleared.

Feature

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from our Clients

Having used Vybe for a number of years I can truly say that their customer service team has always gone above and beyond for us whenever we had an issue. Their polite and friendly staff was always knowledgeable and took care of our issues in a timely manner.

Sam Eskenasi
Communications Officer
B'nai Brith Canada